Shipping policy

Shipping Policy

Last Updated: December 2025

Thank you for shopping at Wolffang’s Studio! We’re dedicated to delivering high-quality products with reliable and timely shipping. Please review our shipping policy below.

Processing Times

  • All orders are processed within 2–5 business days unless otherwise stated in the product description.

  • Custom or made-to-order items (such as 3D prints) may require additional time. Any extended production times will be clearly listed in the product description.

  • Orders are not processed or shipped on weekends or major U.S. holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your location, shipping method, and package weight.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

  • International Shipping: 7–21 business days (varies by destination and customs processing)

Delivery estimates are provided by the carrier and are not guaranteed.

Shipment Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Shipping Locations

We currently ship to:

  • All U.S. states and territories

  • International locations where permitted by local laws

If your region isn’t showing at checkout, please contact us.

Customs, Duties & Taxes (International Orders)

Wolffang’s Studio is not responsible for any customs fees, import taxes, or delays caused by customs. These charges are the responsibility of the buyer.

Shipping Damage & Lost Packages

We package all items securely to ensure safe delivery.
If your order arrives damaged, please contact us within 48 hours with:

  • Your order number

  • Photos of the damaged item and packaging

If a package is lost in transit, please contact us so we can assist you with filing a claim or reshipping when possible.

Wrong Address Disclaimer

Please ensure your shipping address is complete and accurate.
Wolffang’s Studio is not responsible for orders shipped to incorrectly entered addresses.

If you made an error, contact us immediately—changes can only be made before your order ships.

Returns Due to Failed Delivery

If an order is returned to us due to an incorrect address, refusal, or inability to deliver, the buyer is responsible for reshipment costs.

Contact Us

If you have any questions about shipping, feel free to contact us at:
📧 wolffangstudio@gmail.com (or your preferred email)